Position Description
Purpose of Job• Build and maintain strategic relationships with the top tier employers. • Become their “trusted adviser” on Pension, Retirement & Financial matters.• Increase mind-share in employers’ locations.• Continuously encourage and foster new ideas and innovations.• A robust understanding of the various employers and their relevant industries, with the aim of providing excellent, tailored services to them. • Aggressively grow our market share in value (AUM) & numbers (RSA PINs)• Drive comprehensive compliance to PRA2004 & PenCom regulations by all employers on our records.KRA – Key Result Areas• Build and maintain strategic relationships with the top tier employers.  Develop deep rooted relationships with liaison officers, managers & union executives. Create/seize opportunities to network relevant contacts with SIPML Exco/Superiors with the aim of celebrating them & fostering emotional commitment to SIPML. Provide relevant contacts with updates on developments in pension & financial sectors.• Increase mind-share in employers’ locations. Hold periodic interactive sessions. Regular interactions through physical visits & telecommunication channels. Host Pension On Wheels/Rotating Service Desks. Invite relevant contacts to Investment Research Educational Series. Nominate relevant contacts for SIPML sponsored events.• Continuously encourage and foster new ideas and innovations. Provide quality feedback on current services & possible challenges Proffer concrete suggestions on how SIPML can improve from personal creativity/observation.• A robust understanding of the various employers and their relevant industries, with the aim of providing excellent, tailored services to them. Profile & categorize accounts as significant/top/volatile/etc. for appropriate relationship approach. Seek to know what their business priorities are: expansions/automation. Be aware of global/government policies & what the ripple effects could be.• Aggressively grow our market share in value (AUM) & numbers (RSA PINs) Increase in number of Voluntary Contributing Pins Increase in NSITF refund to SIPML clients on the accelerated mode. Consistent monthly remittance of pension obligations by employers. Prompt provision of correct contribution schedules to enable upload of pension remittances. Deliberate collaboration with Invalid Resolution Unit to convert TCF values to the RSA values.  Actively pursue cost savings: convert physical statements to e-statements, interactive forum bills. Identify and initiate leads for SIPML sales team. Identify windows of opportunity for additional business for the group – cross-selling. Transfer window monitoring.• Drive comprehensive compliance to PRA2004 & PenCom regulations by all employers on our records. Consistent follow up for outstanding/updated documents from AES fund sponsors. Ensure regular reminders are sent to the defaulting employers with corresponding records.• OTHERS Provide appropriate and timely management reports.  Effectively communicate and follow through, with client requests to back office /support units Maintain an update comprehensive database for employers. Reduce SIPML reputation risk by professional comportment & handling of responsibilities. Drive/assist back office/support units to deliver on transactions within the stipulated timelines.
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