This position functions within a highly competitive financial services landscape, necessitating keen market awareness and the ability to adapt swiftly to evolving industry dynamics. It mandates alignment with Eco bank’s strategic priorities, which center on transformation, expansion, and digital innovation. The role involves cross-functional collaboration with various business units, product teams, and support departments to provide cohesive and integrated solutions. Central to its responsibilities is striking a balance between revenue growth, financial performance, and operational effectiveness while ensuring adherence to regulatory standards and internal policies.
Customer expectations demand relentless enhancement in service quality, process efficiency, and innovation. This position is tasked with sustaining the branch’s leadership in deposits, lending, and channel utilization. Achieving success hinges on proactive performance tracking, robust risk management, and fostering an environment rooted in ethics and excellence.
Oversee and execute a range of critical tasks essential to the role, including but not limited to developing and implementing strategic initiatives, managing cross-functional teams, and ensuring alignment with organizational objectives. Conduct thorough research and analysis to inform decision-making, fostering innovation and continuous improvement across departments. Serve as a primary liaison between leadership and operational teams, facilitating clear communication and coordination to drive project success. Monitor key performance indicators to assess progress, identify areas for enhancement, and implement corrective measures as needed. Maintain compliance with industry regulations and internal policies while upholding the highest standards of professional integrity.
Our role involves overseeing and enhancing business and financial performance through strategic planning and operational execution. Key responsibilities include analyzing financial data, identifying trends, and providing actionable insights to drive growth and profitability. Additionally, you will collaborate with cross-functional teams to implement initiatives that optimize efficiency and resource allocation. The ideal candidate must possess strong analytical skills, proficiency in financial modeling, and experience in strategic decision-making. A degree in finance, business administration, or a related field is required, along with relevant certifications such as CPA or CFA being advantageous.
Collaborate on the development of branch budget projections to ensure accurate financial planning and resource allocation.
Conduct a thorough assessment of potential business growth opportunities within the local market and formulate strategic initiatives to effectively capture and expand our market share.
Collaborate strategically and proactively with Business Segments, including Consumer and Corporate Banking, as well as product partners to enhance Eco bank’s market share within the relevant segments.
Strive to meet specified product cross-sell targets while enhancing customer adoption of Eco bank’s diverse product and service offerings.
Ensure that all business segments within the branch maintain a CABAL that aligns with the overall budget projections.
Ensure the accurate and timely recognition of all income streams.
Enhance the branch’s deposit portfolio by prioritizing the expansion of low-cost deposits, collections, value-chain business, and channel development across all business segments.
Strive to meet the established cost-income ratio objectives for the organization.
Ensure credit approval memoranda (CAM) adhere to the Bank’s established credit policy guidelines while maintaining loan accounts within their approved credit limits.
Perform routine assessments of business performance and profitability to identify trends, opportunities, and areas for improvement.
Analyze and maintain Non-Performing Loan (NPL) and Past Due Obligation (PDO) ratios to ensure they remain within the predetermined budgetary thresholds.
Drive sales performance and meet specified targets by strategically allocating resources and optimizing operational efficiency while ensuring high levels of customer satisfaction.
Regularly assess and refine strategies to guarantee the consistent delivery of exceptional, efficient, and comprehensive customer service, while maintaining high quality standards and a welcoming branch ambience.
Prospect identification and targeted marketing strategies within the defined market segments.
Dedicated to surpassing client expectations through exceptional service delivery and proactive engagement is a core responsibility.
Foster a customer-focused operational environment within the branch by harnessing the capabilities of both human talent and technological resources to uphold superior service standards and deliver exceptional products and services.
To enhance digital channel utilization, the role will prioritize the optimization of ATM uptime, card adoption and usage, mobile banking adoption and engagement, retail internet banking (RIB) adoption, OMNI activity levels, and POS activity alongside collections.
Maintain elevated levels of customer satisfaction by actively evaluating and tracking metrics derived from customer feedback surveys and Net Promoter Scores (NPS).
Liaise collaboratively with internal departments and units—such as CIB, Trade, Risk, and EBS—as well as other branches and relevant departments to enhance business volumes and profitability at the branch.
Engage with customers, adhering to established calling policies, to assess their business requirements, gather insights on service quality, and confirm overall satisfaction.
We prioritize a client-first approach, ensuring that every interaction and decision centers on delivering exceptional value and satisfaction to our clients. This role requires a deep understanding of client needs, proactive problem-solving, and a commitment to building long-term relationships. You will be responsible for identifying opportunities to enhance client experiences, addressing concerns promptly, and fostering trust through consistent, high-quality service. Strong interpersonal skills, adaptability, and a results-driven mindset are essential to thrive in this position.
We are responsible for ensuring efficient processing, maintaining stringent control measures, and optimizing operational performance to drive continuous improvement across the organization. This role involves overseeing workflows, implementing robust controls, and analyzing key performance indicators to identify trends, mitigate risks, and enhance productivity. Additionally, we collaborate with cross-functional teams to align processes with strategic objectives, ensuring compliance with established standards while fostering a culture of accountability and excellence.
Drive adherence to the highest ethical and integrity standards while reinforcing and demonstrating the Eco bank Values throughout the branch.
Establish and maintain a robust internal control framework, regularly evaluating its adequacy and efficacy to ensure alignment with organizational objectives and regulatory standards.
Deliver a satisfactory audit rating for the Business Office while strictly adhering to Know Your Customer (KYC), Anti-Money Laundering (AML), and all applicable regulatory standards.
Maintain and enhance the optimization of the balance sheet to ensure its continued effectiveness and stability.
Provide strategic guidance to leadership on enhancing operational workflows to elevate overall customer satisfaction levels.
We are seeking a dynamic professional to spearhead impactful strategic initiatives, driving organizational growth and innovation. The ideal candidate will possess proven experience in developing and executing high-impact strategies that align with long-term business objectives. Responsibilities include identifying emerging opportunities, optimizing operational efficiencies, and fostering cross-functional collaboration to achieve measurable results. Candidates must demonstrate strong analytical skills, exceptional leadership, and the ability to influence stakeholders at all levels. A track record of successfully leading transformative projects and a degree in a relevant field are required. Proficiency in data-driven decision-making and strategic planning tools is highly desirable.
Lead the continuous evolution and digital enhancement of Eco bank’s transformation initiatives.
Seeking a candidate with substantial experience and the necessary qualifications to excel in this role. The ideal applicant will possess a proven track record in the field, along with the requisite skills and expertise to meet the demands of the position. Key requirements include [specific requirements, e.g., “a minimum of five years of relevant experience,” “a degree in a related discipline,” or “certifications such as…”]. Responsibilities encompass [list responsibilities, e.g., “leading project teams,” “developing strategic initiatives,” or “managing client relationships”]. Strong analytical, communication, and problem-solving abilities are essential, along with a commitment to continuous professional growth.
A proven track record in marketing, sales, and credit is required, with a minimum of one year of relevant banking experience.
Proficient understanding of the business landscape, the banking sector, its evolving trends, and regulatory frameworks is essential.
Proven expertise in banking operations, technology, products, and customer segmentation is essential.
A bachelor’s degree with at least a second-class lower division is required; possession of an MBA, M.Sc., MA, ML, and/or professional qualifications is advantageous.
We are seeking a highly skilled professional with the expertise to deliver exceptional results in this role. The ideal candidate will possess a strong background in relevant areas, demonstrating proficiency in both technical and soft skills. Proficiency in [specific software/tools, if applicable] is required, along with the ability to analyze complex data and make informed decisions. Strong communication and collaboration skills are essential for working effectively within cross-functional teams. Additionally, the candidate should exhibit adaptability, problem-solving abilities, and a commitment to continuous learning. A proactive approach to challenges and a dedication to achieving measurable outcomes are highly valued.
Commercial acumen.
Exceptional ability to communicate and collaborate effectively with diverse teams and stakeholders is essential. Strong aptitude for building rapport and fostering productive relationships across various professional settings is required. Demonstrated capacity to engage with colleagues, clients, and partners in a clear, respectful, and professional manner is crucial.
Displays strong aptitude for rapid decision-making and advanced analytical skills.
Proven expertise in conducting thorough credit assessments and evaluating financial risk profiles with precision. Demonstrates a keen ability to analyze creditworthiness, interpret financial statements, and make informed lending decisions.
Proven ability to negotiate effectively and close sales with confidence.
Demonstrates meticulous attention to detail, ensuring accuracy and precision in all tasks.
Strategic thinking capabilities are essential for this role.
Results-driven and highly motivated professional with a strong focus on achieving measurable outcomes.
To submit your application, follow the outlined procedure provided. Adhere to the specified application method to ensure your submission is processed correctly. This approach helps maintain consistency and efficiency in reviewing candidates. Carefully review the instructions to avoid any potential errors or delays in the application process.
Qualifications
BA/BSc/HND , MBA/MSc/MA
Experience Required
1 year
