Job Description
We are seeking an outgoing and customer service-oriented relationship coordinator volunteer to join our organization and work with our clients.
In this role, you will be responsible for meeting with clients, educating them about our services, and guiding them to make the best decisions.
You’ll also play a key part in generating new business by identifying opportunities for potential sales.
This volunteering role is meant to last for 4 months, and can be converted to full-time job depending on performance and the business needs.
Duties and Responsibilities
Maintain good relationships with clients so that the business can maximize the value of those relationships.
Identify key contacts at potential client companies to establish and foster a relationship.
Participate in one-on-one meetings with clients to explain services in an effort to guide their choices.
Understand the problems and challenges of clients and identify ways the business could better address those needs.
Grow the business by identifying new sales and business development opportunities.
Seek opportunities to cross-sell or upsell to existing clients.
Monitor and assess activities of our competitors to proactively satisfy and retain our clients.
Provide excellent service in order to maintain a positive reputation for the business.
Resolve any customer complaints in a prompt and professional manner.
Set revenue targets and then develop and execute a strategy to meet those.
Requirements and Qualifications
Ability to build, foster, and maintain positive professional relationships.
Devotion to high-quality customer service.
Excellent interpersonal communication skills.
Keen analytical and research abilities.
Knowledge of relationship management best practices.
Problem solving and conflict resolution capabilities.
Willingness to develop an in-depth understanding of the business and related services.
Experience with digital marketing and managing social media a plus.
Bachelor’s degree in Business, Marketing, Management, or related field.
1+ years of experience in a sales or customer service role.
Outgoing and customer-oriented attitude.
Benefits What you will get from us in return is:
A collaborative environment that pushes you to think beyond your boundaries
A diverse workload, keeping you continually stimulated
An open forum for expression of ideas
Diverse opportunities to expand your skills, learn newer skills and make you ready for the job market
Flexible working hours with remote working option.
go to method of application »
Applicants should send their Applications and CV’s stating why you should be considered for the specific role of interest to: careers@vantage.com.ng
Apply via :
careers@vantage.com.ng
