Receptionist – Security Guard

Purpose/Role:
The role of the Reception Security Guard is to effect the necessary actions that ensure all conditions of entry and exit are met by all personnel whilst actively enhancing the security culture to create a positive environment through the professional application of policy and procedure.
Key aims and objectives:
Immediate and direct supervision and responsibility for all security duties at the assigned reception area and its immediate environs in respect of but not limited to:
Access Control
Mail control
Incident Response
Prime Responsibilities and Duties:
Direct supervision in the application and implementation of approved access control procedures and guard orders.
Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises
Management of visitors including:
Maintaining a record of all visitors
Appropriate action in the event of unannounced visitors
Announcement to host of visitor arrival
Management of mail including:
Maintaining record of:
Inbound and outbound mail
Collection and delivery
Ensuring all mail is subject to signature
Answer telephone calls to take messages, answer questions, and provide information during business and non-business hours Receiving telephone calls and where necessary redirecting to appropriate office
Key control
Other duties:
Monitoring of physical and technical access control assets (including CCTV) and reporting malfunctions in a timely manner for resolution
Maintaining a shift Log Book documenting all occurrences
Documenting all handover and takeover details between shifts
Maintain the reception environment in an orderly manner
Immediate reporting of information to the Chief Security Officer
Acting as incident commander until relieved of duty in the event of an incident.
Deliver verbal updates and or flash reports to the wider SIIFZ Security Department
Key interfaces:
Reports directly to the Chief Security Officer
Reports indirectly to and liaises with Security Risk Manager
Liaison with PA to the MD
Provide initial client interface upon arrival at reception
Job Requirements The Person:
Good interpersonal and conflict resolution skills.
Proven working experience as a security guard or relevant experience (minimum 5 years).
Excellent knowledge of public safety and security procedures/protocols
Integrity and professionalism
Able to deal with uncertainty, have good judgement and emotional control
A comprehensive understanding of the English language both written and verbal.
Sound computer skills.
Good common sense and integrity.
Minimum GCE Educational Certificate
Certificate of professional security training
Desirable:
Nigerian Institute of Industrial Security Qualification/ similar
Ordinary National Diploma Education.
Member of Professional Security Body (e.g. ASIS)