Key Responsibilities
Defining the overall vision and strategy for a product, prioritizing features and maximizing its value to customers and the business implementing varied user feedback.
Developing product specifications and requirements
Creating and updating your product roadmap.
Market research and competitive analysis.
Collaborating with cross functional teams.
Understanding customer preferences and managing product lifecycle.
Cross-selling and up-selling
Leading new business pitches and onboarding new customers.
Product and service knowledge.
SLA management, lead generation, lead closure and customer relationship management.
Sales retention and objective handling
Customer mapping and penetration
Comprehensive understanding of ISP services and industry trend awareness.
Educational Qualifications
BSc or HND in any discipline or
5 – 7 years relevant (Sales) experience in ISP/Telecommunication
Certifications / Trainings:
Information Technology Infrastructure Library (ITIL)
Certified Sales Professional (CSP) and Customer Service,
Sales Certified Specialist (CSSC) and Professional Certified Marketer (PCM).
Technical knowledge:
Comprehensive Understanding of ISP services
Industry trend awareness
Cross-selling andUpselling
Lead New Business pitches and onboard new customers
Pipeline Management
Product and service knowledge
SLA management
Lead generation
Lead closure
Customer Relationship
MS Word and MS Excel
PowerPoint
Sales Technique
Analytical Skills
Sales Proposal
Research customer wants and needs
Sales Retention
Persuasive Selling and objection handling
Customer Mapping and penetration.
Skills:
Oral skills
Written Skills
Time Management
Clear communication
Conceptual selling
Negotiation
Emotional Intelligence
Presentation (public speaking)
Supervisory
Coaching
Relationship management.
Mindset Attitude and culture:
Extroverted
Positive Attitude Growth Mindset and Professionalism
Customer-centricity.
go to method of application »
Interested and qualified candidates should send their tailored CV to: apply@alfred-victoria.com using the Job Title as the subject of the mail.
Apply via :
apply@alfred-victoria.com
