Ref Code: PAO/IT/JAN/2018 Main Task & Responsibilities
Development and improvement of business processes
Lead process automation initiatives and process design practices
Support the delivery of IT as a service and ensure delivery of expected value
Initiate and manage process improvement initiatives, promote standardisation and optimisation, and implement solution system changes that have an impact on the process
Define the corporate process architecture in an end-to-end manner
Facilitate the continuous improvement of functional and transversal business processes, leading the evaluation of activities in terms of value to the customer and the company
Act as Ambassador for measurement, accountability and a disciplined approach to process improvement throughout the Organization
Understand and manage readiness and capacity for technology changes
Maintain and develop deep knowledge of products and processes es
Provide information about the products and processes in the bank by being well-connected in the bank to gather such information
Necessary Experience, Skills and Knowledge
Minimum B.Sc / HND in Business administration, Computer Science, Economics or related discipline with cognate experience
At least four years hands-on relevant professional experience in a similar role)
Proven track record in Business Analysis and/or Business Process Management experience working in an Agile/scrum context.
Good knowledge of business processes and/or Accounting
Analytical and problem solving skills and process-oriented approach to work
Self-starter, self-managed, and able to work under stress to meet deadlines
Collaborative, consultative and customer-oriented approach
Good communicator & negotiator and Affinity with the IT world
Reliable team player with excellent communication skills
Require effective prioritization, time management, team spirit, and organizational abilities.
Maintain and develop deep knowledge of products and processes
Provide information about the products and processes in the bank by being well-connected in the bank to gather such information
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