Directly Reports To: Region Cluster Lead Direct Reports: None Job Description
MasterCard Advisors is the services arm of MasterCard Worldwide and, since 1997, has been at the forefront of MasterCard’s differentiation, innovation and success. MasterCard Advisors is comprised of three synergistic business units with distinct P&Ls: Consulting Services, Information Services, and Managed Services.
These business units are supported by Development Services, Advisors Promotion & Marketing, Information Technologies & Advisors Technology Integration, Data Acquisition & Business Development, Human Resources & Development, Finance, Operations, Law and a Project Management Office.
Consulting Services is charged with combining professional problem-solving skills with deep payments expertise to address the challenges and opportunities of its clients, enhance MasterCard’s strategic and tactical performance and establish MasterCard’s global thought-leadership preeminence.
Information Services is responsible for the direct monetization of MasterCard’s differentiated data asset.
Managed Services is charged with providing superior executional services and turn-key solutions by leveraging MasterCard’s unique differentiated data asset and exceptional modeling and analytical capabilities on behalf of large and small clients.
Development Services is charged with servicing Consulting Services, Information Services and Managed Services by centralizing and optimizing the superior analytical, modeling, software coding, data sourcing, product development, product management, econometrics and associated delivery capabilities of the Advisors organization.
Role Description and Major Responsibilities Overview for internal purposes, not to be posted on position description: Runs projects or big piece of very large project. Directs team including senior assets on selling, design, people, quality control, client management. Sales responsibility for SVP clients including influence network and sales process.
Identify the most critical aspects of a problem
Develop new insights into issues and examine them from different angles
Translate objectives into key hypotheses and structure work for small projects or big piece of large projects
Design and oversee key analyses to formulate recommendations
Synthesize and defend all findings and recommendations across projects
Identify creative and useful additional analyses required and suggest new paradigm for recommendations
Lead team in formulating, articulating and prioritizing key conclusions
Play key role in designing and leading interview programs
Write well-structured and persuasive end products
Play a significant supporting role in formal and informal presentations
Develop effective working relationships with mid-senior level client management
Identify and pursue related sales with client senior executives
Sales responsibility for SVP level clients including influence network and sales process
Support sales calls and new client development including proposal contribution
Identify new business opportunities and communicate to executives to pursue
With guidance, align efforts for sales success, including managing external obstacles and maintaining leadership alignment and support
Plays key role in capture of assignment knowledge and drives to ensure it is available firm-wide
Leads projects and contributes to the development of Intellectual Capital in Special Interest Groups
Directs team in the search and use of already documented Intellectual Capital in new and unique assignments
Analyze multiple aspects of clients’ organizational systems and culture that serves as input into the sales process
Leverage deep knowledge of all the MasterCard Advisors capabilities and how they fit together to create customized and relevant solutions for clients
Leverage subject matter experts to develop best customized solutions for the clients
Actively participates in recruiting, training and developing others
Key & Core Competencies:
Behavioral and leadership knowledge, skills, and abilities that contribute to an individual’s success on the job
Core Consulting Skills:
Analytics & Insights
Initiates needed changes in direction
Leads team to find and apply leading edge tools/techniques
Incorporate subject matter expertise into findings and recommendations
Communications & Presence
Credible and persuasive in face to face settings
Delivers difficult messages to clients with sensitivity
Actively listens, understanding and valuing others’ views
Demonstrates high emotional intelligence by identifying the best ways to communicate with and influence the MasterCard Advisors team and clients
Team Contribution & Engagement Management:
Leads team thinking
Involves team members in all aspects of project
Motivates team to produce superior end products
Maintains balance between delegation and control
Proactive “on-the-job” trainer and coach
Writes high quality and timely project appraisals
Client Management:
Engages client leaders in transformation activities
Confident and in control, even with difficult audiences
Presents information credibly and answers tough questions well
Turns presentations into constructive dialogue
Has peer relationships with some key players beyond the immediate scope of engagement
Develop strong bonds with clients that endure beyond a particular assignment
Serves as a resource for client staff and is sought out for knowledge of industry and firm
Establishes and leverages a network of client contacts and relationships to seek new business opportunities
Exhibits knowledge of how Advisors is a differentiator vs. the competitor offerings
Exhibits knowledge of master contracts in place with each client
Effectively influences MasterCard Worldwide Client Relations Managers during deal structuring
Knowledge Management:
Actively participate in assigned Special Interest Groups
Proactively seek new knowledge with a focus on developing expertise in a subject matter expertise area
Actively share tools, methodologies and best practices across projects
Is considered to be expert/point of contact in some areas
Implements, modifies and applies Intellectual Capital, methodologies and tools from other projects
Corporate Leadership Principles:
Set of principles designed to guide employee’s leadership performance and behavior
Encourages Thoughtful Risk Taking:
Promotes constructive dialogue and debate
Uses & shares data to objectively assess risk
Treats failures as learning opportunities
Education, Qualifications And Experience
Undergraduate degree required
MBA or relevant post graduate degree recommended
4+ years in a management consulting firm (manager or higher) and/or 8+ years in relevant industry if graduate degree held
If no graduate degree, 6+ years in a management consulting firm (manager or higher) and/or 10+ years in relevant industry
Internally, may be promoted from the Managing Consultant level
Excellent verbal and written communication skills
Excellent analytical skills
Ability to work on a team or independently
Ability to multi-task in a fast-paced, deadline-driven environment
Advanced Word, Excel and PowerPoint skills
Attention to detail
Local language required
English required
Additional languages desired
Apply via :
mastercard.wd1.myworkdayjobs.com
