Position Description
mPharma is looking for a Pharmacy Technician with a background in healthcare management and Pharmaceuticals. The candidate will be a member of our E-Commerce business unit in Nigeria and will work with the team to deliver value and high quality service to customers through our business operations. The E-Commerce business unit is a B2C team which focuses on improving patient accessibility to quality healthcare through a range of innovative initiatives. This team also manages mPharma’s online retail and delivery activities.
Responsibilities
Take prescription orders from clients/patients; capturing information appropriately
Maintains and improves quality by adhering to standards and guidelines
Following call center/communication “scripts” when handling different topics
Build sustainable relationships and engage customers/patients
Update job knowledge by studying new products and following Pharmaceutical industry best practice
Meet personal/team qualitative and quantitative targets
Partake in taking prescription orders from consumers/patients and capturing appropriately
Involved in medication packaging and labeling
Provision of medication counseling tips to patients
Provide regular updates on stocks availability for delivery
Take regular stock count keep stock information updated
Recording and submitting Adverse Event reports and materials within a defined time period
Our Ideal Candidate:
Qualified and professional Pharmacy Technician with at least 2 years work experience in the community/retail space.
Conversant with code of ethics of the Pharmacy Council of Nigeria
Pays attention to detail even under work related pressure.
A strong work ethic and a “can-do” attitude that requires minimal supervision
Fluent English with excellent writing, verbal, analytical, and organizational skills
Works effectively as a team member and promotes collaboration
Appreciation for the importance of Pharmacovigilance compliance in pharma industry
Multi-tasker and have the ability to work under pressure with little supervision.
Computer literate.
Apply via :
mpharma.bamboohr.com
