Our client is a leading global financial institution offering Life Assurance and Short-Term Insurance services and provides a wide spectrum of insurance solutions tailored to meet unique individual and corporate clients’ needs.Job DescriptionKey FocusThis role provides PA support to a senior Manager and is individually accountable for achieving results through own efforts.Description
In general accountable for the PA support to managers in role size R and senior (exceptions may apply).
All responsibilities of the Secretary and PA, as well as the following.
Could be accountable for the management of one or more staff members.
Accountable for the coordination of other PA’s deliveries in the Business Unit.
Strong focus on dealing with escalated queries from clients,
customers and other stakeholders (with potential for brand damage).
Often accountable for the resolution of escalations without the involvement of the senior manager.
Strong understanding of the business unit and associated OMSA structure.
Act as an ambassador for the Business Unit.
Advanced skills in minute taking and developing non-standard reports, minutes, presentations and correspondence.
High level of ownership and independence (able to run the
office in the absence of the senior for long periods of time).
Accountable for completing task of a personal nature on behalf of the senior manager.
High level of contact with external parties, stakeholders and clients / customers (Company CEOs, Executives etc.).
Could be accountable for the management of a budget or significant spending on a budget.
Key Result Areas
Administration & Support:
Performs secretarial duties for an executive or senior employee.
Accountable for completing task of a personal nature on behalf of the senior manager.
Manages queries on behalf of manager and performs delegated tasks.
Ensures senior is equipped with necessary documentation to proceed with meetings.
Manages diaries.
Provides department with support in relation to arranging
functions, venue bookings, making travel arrangements when necessary
Responsible for office infrastructure, e.g. office equipment and ordering of stationery.
Maintains confidentiality of information
Could be accountable for the management of a budget or significant spending on a budget.
Personal Effectiveness:
Accountable for service delivery through own efforts.
Individually accountable for managing own time, tasks and
output quality for periods of 1 day to a maximum of 3 months.
Makes increased contributions by broadening individual skills.
Collaborates effectively with others to achieve personal results.
Accepts and lives the company values.
Relationship Building:
Maintains professional internal and external relationships, at management level.
Builds and maintains relationships with suppliers and venue coordinators.
High level of contact with external parties, stakeholders and clients / customers (Company CEOs, Executives etc.).
Qualifications
Secretarial / PA knowledge and experience.
Minimum of 2 years experience
Proficiency in the use of French Language
Should be between 28 – 35 year old
Strong skills MS Office.
Strong Presentation (Powerpoint package) preparation.
Strong knowledge of Excel.
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