Optical Manager Customer Experience Officer Nurse Cashier Optometrist

Job Summary

The Optical Manager is responsible for the operation of the store, keeping the store profitable and well-organized to ensure a pleasing experience for our customers.
In addition, the Optical Manager delivers excellence in sales performance.

Responsibilities
Your duties shall include, but are not limited to the following:

Supervise and coordinate all customer-related activities.
Drive the delivery of quality care to patients.
Generates sales report.
You are required to visit other branches as the need arises.
Entering the optical daily sales of all branches in QuickBooks.
Preparation of monthly sales report with the line manager at the end of the month.
Reconciliation of invoices from various optical labs with the order placed and receipts at the end of the month.
Assisting the optometrist in attending to patients.
Assisting patients in choosing frames and lens options.
Stock reconciliation at the end of the month.
Follow up on glasses ordered from the laboratory.
Ordering and collection of contact lenses when needed.
Preparation of HMO report at the end of the month for the accounting and audit department.
General administrative work in the optical department.
Receiving and assisting patients in accessing the appropriate optical services.
Providing effective clerical services and also attending to phone calls.
Any other duties as assigned by your supervisor and Management.

Qualifications

A Bachelor’s Degree in any relevant field especially in Humanities and Social Sciences
A minimum of 2 years working experience in a relevant field.
A prior customer service experience is an added advantage.
Must be computer savvy.

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Interested and qualified candidates should send their CVs to: careers@eyefoundationhospital.com using the Job Title as the subject of the mail.

Apply via :

careers@eyefoundationhospital.com