The following experience is essential:
Excellent working knowledge of ICT, network and business processes in the areas of OSS, BSS and network technologyWorking knowledge of using and supporting ITIL and/or eTOM standardsProven sales and delivery record with a focus on transformation and/or operational transformation and efficiency programsThe ability to create robust value propositions and business cases for systems and process transformationPrior consulting experience from within a consulting practiceIf you are interested in getting exposure to Africa, like to travel, be exposed to cutting edge technology that makes a difference to our continent, then apply to join our growing and dynamic consulting team.Ericsson Consulting has 12,000 Strategy, Operations & Technology consultants, delivering more than 1,500 consulting and systems integration engagements a year. Serving clients for 10 years across 180+ countries we are building a great track record. This is a great opportunity to work for a dynamic company with global career options.Role Description
Sell and deliver enterprise transformation and business process improvement projects to telecoms clients
Shape and lead holistic programs that translate operational shortfalls into transformation programs
Define roadmaps for organization change and process development
Undertake capability and assessments across processes and systems
Support operators in defining data requirements and leveraging real time data to drive improved customer experience
Skills
Analytical and problem solving skills
Excellent communications skills (both oral and written) – able to explain complex concepts
Consultative selling knowledge
Team and stakeholder management
Experience
Deep telecommunications industry knowledge
Excellent working knowledge of ICT, network and business processes in the areas of OSS, BSS and Network technology in wireline or wireless environments.
Proven sales and delivery record with a focus on transformation and/or operational transformation and efficiency programs for telecommunications companies.
Working knowledge of using and supporting ITIL, eTOM and security standards. Certification in one or more of these standards is a plus. TOGAF and Frameworx knowledge beneficial.
Understanding of processes and architecture related to fulfilment, assurance and billing
Managing cross functional teams
Experience and ability to interact with senior (C-Level) stakeholders
Requirements
4 years + experience in consulting
3 years + experience within telecommunications industry architecting end-2end solutions or leading transformation projects
Previous employment in a consulting company / division
Willingness and ability to travel in Africa up to 75% of the time
Minimum relevant 3 year Bachelor’s degree (postgraduate qualification recommended)
Location: South Africa, Ghana, Kenya, Nigeria, Senegal
To apply, visit Ericsson Career Page
Apply via :
