Operations Supervisor

Aug 6, 2018

Details:
We are recruiting for an on-line fashion start-up connecting fashion retailers and fashion lovers. The company is a dedicated fashion focused platform for promoting Pan-African content locally and internationally in preparation for setting up business operations.
We are seeking to urgently fill the role of a full-time Operations Supervisor. He / She will be responsible for the coordination of resources and their activities management of vendors, high volume orders amongst other activities.
Job Description

Liaise with the quality assurance team to ensure orders are at par with expected quality.
 Coordinate activities of all resources.
Track all orders up to delivery
Coordinate all supply chain for bound shipments.
Liaise with customer service team to resolve all client’s and customer’s query in timely manner.
Engage the operations team to develop systems and processes for overall efficient services not limited to in-house and customer related services.
Track all activities to ensure faster services and reliable supply and delivery.
Ensure superb customer and vendor experience.
Coordinate necessary documentation for all processes and activities.
Utilize necessary dashboards to review performance metrics.
Create avenue to ensure seamless logistics for order and supply cycle.
Resolve all negotiations related to local and international freight including clearing fee.
Constantly review SKU with poor review and quality
Manage vendor Payment and logistic recharge.

Requirement:

A degree in Engineering, Operations, Logistics or related fields.
2+ years’ experience in operations, chain and supply in an e-commerce environment
Outstanding experience in retail, customer service processes and logistics network management.
Adept to client and vendor relationship management.
Process driven with the ability to plan and forecast for optimum result.
Attention to detail with excellent analytic skills.
Outstanding communication and leadership skills.

Apply via :

Intersted applicants should send their CVs quoting  the job as the subject

https://www.myjobmag.com/job/100334/operations-supervisor-longbridge-technologies-ltd