Operations / Retail Manager Client Care Executive

Not specified

THE ROLE
We are currently developing our business in the Nigerian market and you will be responsible for developing and maintaining the retail betting shops and overseeing their day to day business.
You will also be responsible for onboarding and training new Agents.
You will report directly to the Nigerian Country Manager in the Lagos Office.
Your main responsibilities will include:

Advise the business on the set up of off-line betting shops
Liaise with vendors to purchase and install equipment in retail shops
Maintain the hardware and software in the shops to ensure a smooth operation
Train the Agents, assist in their shop setup and troubleshoot their problems
Reporting operation status to the Country Manager to ensure operations are running smoothly.
Coordinating all recruitment, scheduling, training and staff development for the retail shops
Liaising with shop managers to ensure that operations are running smoothly
Setting up and maintaining the call centre operations
Creating general reports of the operations for the Lottery Commission.
Any other ad hoc duties

Your profile:

Have a successful previous experience in retail and in setting up betting shops
Have previous retails experience in the Nigerian market
Have excellent knowledge of the offline/online gaming industry
Have excellent communication skills, both written and spoken
Have strong reporting and good numerical skills
Be able to work entirely on their own initiative to deliver objectives as agreed
Be willing to take a new and exciting challenge in a competitive market environment

go to method of application ยป

Apply via :

Applicants should send CVS to vacancies@gimo.co.uk

https://www.myjobmag.com/readjob/61211/jobs/latest-vacancies-at-global-interactive-marketing-online-gimo