Responsibilities
Ensure smooth coordination across departments to deliver exceptional guest experiences.
Implement and monitor standard operating procedures to maintain operational efficiency.
Supervise, train, and mentor staff to foster a culture of excellence
Conduct performance evaluations, identify training needs, and support professional growth.
Monitor guest feedback to ensure satisfaction and address concerns promptly.
Implement service improvement strategies based on feedback and industry best practices.
Develop and manage operational budgets, controlling costs while optimizing resources.
Oversee procurement and inventory management to ensure resource availability.
Collaborate with senior management to develop and execute strategic initiatives.
Identify areas for operational improvement and implement innovative solutions.
Support business development efforts by enhancing operational capabilities.
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Interested and qualified candidates should send their CV to: p.nlewedum@estradaintl.com using the position as the subject of the email.
Apply via :
p.nlewedum@estradaintl.com