Are you a strategic thinker with a passion for excellence? Do you have the skills and experience to drive operational efficiency in a dynamic and growing organization? We are recruiting an Operations Manager on behalf of our client, a leading real estate marketing, investment, and development company committed to finding secure and suitable real estate investments and homes for our valued clients.
Position Overview
The Operations Manager will oversee the company’s daily operations, ensuring the seamless execution of marketing, investment, and development projects while maintaining high standards of customer satisfaction. The successful candidate will be responsible for creating systems and processes that support growth, enhance productivity, and ensure compliance with industry regulations.
Key Responsibilities
Operational Strategy & Execution:
Develop and implement operational policies, procedures, and best practices to align with the company’s strategic goals.
Ensure all operations are carried out in an efficient, cost-effective, and customer-focused manner.
Team Leadership & Development:
Lead, mentor, and manage the operations team, fostering a culture of collaboration, accountability, and excellence.
Conduct regular training to upskill team members and align them with organizational objectives.
Project Management:
Oversee real estate marketing campaigns, investment projects, and property development activities to ensure timely and quality delivery.
Monitor project budgets and resource allocation to meet targets.
Client Relations & Service Delivery:
Act as the primary point of contact for resolving operational issues affecting clients.
Enhance customer satisfaction by continuously improving service delivery processes.
Compliance & Risk Management:
Ensure adherence to real estate regulations, company policies, and industry standards.
Mitigate operational risks by developing and monitoring control systems.
Performance Monitoring:
Develop and track key performance indicators (KPIs) to assess operational efficiency and effectiveness.
Prepare and present operational reports to senior management.
Qualifications & Experience
Education: Bachelor’s degree in Business Administration, Operations Management, Real Estate, or a related field. A Master’s degree is an advantage.
Experience: Minimum of 7 years in operations management, preferably in the real estate sector.
Skills:
Strong leadership and organizational skills.
Exceptional problem-solving and decision-making abilities.
Excellent interpersonal and communication skills.
Proficiency in project management tools and software.
Sound knowledge of real estate marketing, investment, and development.
Key Attributes
Results-oriented with a proven track record of driving operational excellence.
Ability to multitask and thrive in a fast-paced environment.
High integrity and professionalism.
What We Offer
Competitive salary and performance-based incentives.
Opportunities for professional development and career growth.
A collaborative and innovative work environment.
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