Job Description
Responsible for the overall management of the operation of the hotel.
Monitor and maintain operation & overhead cost in order to maintain maximum revenue to the organisation.
Coordinate the front office, F&B, House-keeping, Maintenance and kitchen department
Must be business inclined and marketing oriented
Assessing and reviewing customer satisfaction and service recovery process
Monitor the co-ordination between all departments for smooth & efficient operations.
Ensure SOP implementation in all departments and check the same during routine operational checks.
Ensure the premises are in operative condition as per category of the unit to receive & serve the guests.
Report directly to the Managing Director.
Effectively resolved all guest issues regardless of what area of the operation the issue was concerning.
Applicants should send their CV’s and Applications to: hr@westownhotels.com
Apply via :
hr@westownhotels.com
