Officer, People Operations

Over View;
The Officer, People Operations role is a generalist position that operates at the front lines of Human Resources at Bridge.
The ideal candidate should exceptionally posses high attention to detail, a strong work ethic, and ability to manage multiple workflows and projects simultaneously. You are level-headed, disciplined, and thoroughly understand that HR must protect the Company’s interests and policies and guide employees through their career life-cycles at Bridge at the same time. You have a very good understanding of HR best practices and employment/labour law frameworks in Nigeria and are certified by the CIPM or it’s equivalent. Last but not least – you are a gritty, never-say-die doer who relishes challenges
Responsibilities
Separations Process: lead separations processes, including department, asset, and financial handovers – involves IT, Admin, and Payroll Accountant
Onboarding Process: lead teams from IT, Admin, etc. in ensuring that staff are successfully on boarded
Payroll Verification: work with Payroll Accountant to ensure that all contractors and employees are properly represented with the right deductions/additions, if any. Generate monthly report for managers on headcount
Staff Benefits: supporting staff with questions about health coverage, managing additions to coverage, dealing with other health coverage issues
Immigration/Work Permits/Expat Services: dealing with immigration issues/working with immigration consultants
Asset Management: ensure that all staff have the assets they need; deal with asset recovery processes and exchanges/one-off needs. Heavy interfacing with IT and Admin
Leave Management: assist employees with leave, generate monthly report for managers on leave balances
Disciplinary Procedures: work with the People Ops. Director on managing these procedures
Appeals, Grievances, Investigations: lead these processes with some direction from the People Ops. Director
Staff Documentation: ensuring that offer letters, contracts, probation confirmations, and change of status documents are appropriately handled
Preferred Experience and Skills
Strong adherence to systems and process
Experience working with a culturally and socioeconomically diverse workforce
Minimum of four years of full-time work experience in Human Resources
Good working knowledge of Microsoft Office; technologically competent/quick learner
Work experience in fast-growth, rapid-scale contexts, particularly with large numbers of field staff
Outstanding written and verbal communication skills
High energy and enthusiasm level; willingness to do whatever necessary to get the job done
Microsoft Dynamics NAV experience preferred
Qualifications and Educational Requirements
Bachelor’s Degree, preferably with Business Administration and/or Human Resources course specialization, with exemplary academic performance
CIPM certified (or it’s recognized equivalent)