Job ID: 19921 Job Details
Group Information Technology: systems development, business analysis, architecture, project management, data warehousing, infrastructure, maintenance and production
Job Purpose
To ensure smooth running End of day activities on application systems, take backup of databases, generate reports, print and circulate.
Key Responsibilities/Accountabilities
Ensure that all work request / incidents logged in Remedy are responded to and resolved within the agreed time frame. Also ensure that calls are escalated and communicated to the required support area and user.
It is imperative that the necessary housekeeping takes place on an hourly/ daily/weekly/monthly basis as per the job requirements.
Provide high level competency with regard to application systems:
Ensure smooth Run and Support End of day processing & End of month processing on Finacle core, Finacle ODS, HP&L & MOD etc.
Ensure backup of application databases on Sybase, Oracle, SQL Server, etc on daily basis.
Ensure backup of Bank’s third party applications.
Ensure that backups of application databases are done as stipulated in the backup policy and loaded into disaster recovery site.
Provide support for nightly teams .
Development of Reports, customization and maintenance.
Ensure projects support & Implementation.
Support Interfacing of external Applications to Finacle Banking software.
Support on Middle office database (MOD).
Investigate system differences in suspense e.g. GL Suspense, Treasury Wip , Trade Finance Suspense etc.
Implementation of change request of business applications from the Centre.
Ensure timely handling of System / Technical Job request logged in remedy e.g. System issues, new report request etc.
Ensure no downtime is recorded as a result service downtime on applications and peripherals .
Ensure monitoring of databases, AIX servers and free spaces of the hard disk and file systems for performance and pro-actively prevent non-availability.
Preferred Qualification and Experience
Minimum of first Degree or its equivalent in numerate or semi-numerate disciplines such as engineering, computer sciences, statistics, mathematics,
Knowledge/Technical Skills/Expertise
Ensure all backup tapes are transferred to Montgomery Vault in line with IT policy.
Proactive monitoring of all the critical applications and peripherals
Monitor and Report all the activities at the Data Centre.Ad-hoc assignments.
Any other duties as may be assigned by Department Head.
go to method of application »
Use the link(s) below to apply on company website.
Apply via :
