Job Overview
We are seeking a dynamic Admin support personnel to join their team. The ideal candidate will become an integral part of their dedicated team, to contribute to the growth and success of their store.
The Admin support personnel will be responsible for welcoming customers, coordinating deliveries, supporting business growth through creative ideas, and providing timely and exceptional customer services to boost sales.
Responsibilities
Maintain a clean and tidied showroom and office area; Warmly welcome all customers, attend to them, and keep records of their details
Daily and weekly update of sales records, expense reports and inventory template with line manager supervision and operational data on the inventory sheet
Manage the DC inventory and reporting with e-Commerce Executive to ensure timely replenishment of low stock, all year availability of products and no lost product.
Promptly and constantly uploads of new products in showroom and on e-commerce platforms; (Jumia, and Konga)within 48hrs of product availability
Respond to all messages on Jumia and Konga platforms within 1hr, during working hours, and not later than 12hrs after COB
Shipping of ordered goods at e-commerce partners’ office within 24/48hrs of request- No cancellation to orders; Promptly collect all return orders
Coordinate effective and timely delivery of goods to customers, in cost effective manners though logistics companies.
Attending to clerical tasks, ensure proper and accurate book keeping, and filing of company’s documents: invoices, goods receipts, waybill, and all administrative records.
And any other task as assigned by your supervisor and management
Job Requirements
Educational background: O’Levels (SSCE, NECO, WAEC)
Computer literate
Good communication skills, attention to detail, and organisational skills.
Teachable personality.
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