JOB DESCRIPTION
Diagnose and resolve technical hardware and software issues involving internet connectivity.
Monitoring and maintaining base stations on a 24/7 rotation period
Carry out installations on designated internet ready facility
Ensure customers are satisfied after every installation is done
Planning and undertaking scheduled maintenance upgrades
Troubleshooting system and network problems and diagnosing internet connectivity issues from base station and customers end
Setting up new users’ accounts and profiles and dealing with password issues;
Responding within agreed time limits to call-outs;
Supporting the roll-out of new products
Responding to downtimes within managements time frame
Education and Experience
Previous computer, networking or wireless experience or willing to learn
Computer Science or Electrical Engineering Degree or I.T. related degree
May be required to climb heights to relocate wireless equipment
Self starter
Confident professional personality
Working knowledge of the Internet market
Driving is an asset.
General requirements
Working on Saturday is compulsory and 1 day off is offered in lieu
Live in close proximity to Lekki , Dolphin estate or Ikeja
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Interested and suitably qualified candidates should click here to apply online.
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