Job Description
Develop the staff in all areas of managerial and professional development.
Assist with the recruitment and training of staff (training, developing, testing, and coaching).
Creating sales goals and marketing promotions.
Build and promote teamwork through proactive interaction.
Accommodate and anticipate guests needs.
Accurately forecast staffing needs to ensure optimum customer service.
Ensure all service standards meet company guidelines.
Ensure that all products are received in accordance with the venues receiving policies and procedures.
Conduct conflict resolution, corrective actions and coaching.
Fully understand and comply with all federal,and state regulations that pertain to health, safety and labor requirements.
Ensures nightly and/or weekly opening and closing side duties are followed.
Fill in where needed to ensure guest service standards and efficient operations.
Provide administrative support
Work with preferred partners and organizations in promoting mutual company growth.
Ensure that private events, catering, and banquets are successfully executed.
Control cash and other receipts by adhering to cash handling procedures.
Prepare all required paperwork, including forms, reports and schedules.
Ensure that all equipment is kept clean and in excellent working condition through personal inspection and by following the venues preventative maintenance programs.
Required Skills and Experience
A background in leisure club operation, ideally within a hotel setting.
An understanding of the importance of flexible working and be confident in your knowledge of health and safety procedures.
A decisive, strong communicator and able to lead by example.
Knowledge of profitability analysis and budgeting, cost of sales,and payroll management.
Knowledge of nightclub operations, fine dining procedures, and beverage service.
Knowledge of purchasing, receiving, inventories and cost controls as it applies to bar products.
Knowledge of special events and banquets.
Knowledge of state and local laws as it applies to liquor, labor, and health code regulations.
Experienced in providing great service and growing membership through sales activities.
Proficient in Windows Office, Microsoft Office.
Knowledge of POS and back office reporting systems.
Applicants should send their applications and CV’s to: bukola@apataandascott.com
Apply via :
bukola@apataandascott.com
