Job Objective
Network Operations Center (NOC) Engineers monitor large computer networks and servers for problems from a central location.
They analyze problems, perform troubleshooting and incident response on the system, communicate with site technicians and track problems through to resolution.
Responsibilities
Perform general “system administration” tasks on all elements of the network.
Discover problem areas which could negatively impact system performance or customer satisfaction
Pro‐actively monitor network and system performance.
Analyze traffic data and trends and escalate areas of concern to the network design authority.
Escalate problems to third level support (Problem management team) where these cannot be resolved within the Network Operations Centre (NOC).
Perform general “system administration” tasks on all elements of the network.
Perform network surveillance 24/7, respond to network‐reported and customer‐reported problems
Take ownership to ensure that all problems are resolved in a timely and efficient manner.
Manage problem resolution using network monitoring/management tools
Monitor key suppliers service levels and highlight where Service Level Agreements (SLAs) are not being met.
Requirements
Academic Qualification: BSc/HND in Computer Science/ Engineering or other related Course
Experience: 2+ years’ experience as network engineer preferable in an ISP/Telco environment.
Key Skills & Competencies:
Strong communications skills both written and verbal.
Capable of making solid, fact-based decisions under pressure.
Ability to work well in an international, multi-cultural, and high-pressure technical environment.
Technical experience in a telecommunications or network operations environment.
Very Good understanding of wireless communications Technology
Cisco CCNA/CCNP certification.
Knowledgeable to Manage Cisco switches
Interested candidates must be able to work on a 24/7 shift Rotation.
Interested and qualified candidates should send their tailored CV to: apply@alfred-victoria.com using the Job Title as the subject of the mail.
Apply via :
apply@alfred-victoria.com