Reference Number: ABI120 Job Description
Career opportunity exists for a highly skilled Network Engineer in our Sagamu plant reporting directly Solutions Manager.
The successful incumbent will provide onsite and remote support to our users; will work independently and as part of a team to answer service desk calls, urgently analyse technical issues, address Level 2 escalations, work on projects, and troubleshoot over the phone/onsite/via remote access.
Amongst other duties, the job holder will;
Maintain/Upgrade/Troubleshoot networking equipment
Manage Day to day operational issues
Initiate and /or participate in problem management process
Ability to learn new technologies as per business requirements.
Administer/Configure/Use monitoring and reporting tools such as SolarWinds
Must be willing to travel as per business requirement.
Handle virtually any network related work that may occur
Remote monitoring and management of system alerts and notifications
Document maintenance for all computer systems and network infrastructure
General user support of all company devices and software.
Requirements The occupant of this position should possess:
Minimum of a Bachelor’s degree in Computer Science, Computer Engineering or related field. IT Certification such as ITIL, CCNA, CCNP, MCSA, MCSE will be an advantage.
Minimum of 3 years relevant work experience as a Network Administrator or in a similar role.
For IP networks, network engineer must have a Cisco CCNP R&S
Excellent knowledge of best practices around management, control, and monitoring of server infrastructure.
Experience with databases, networks (LAN, WAN) and patch management.
Knowledge of system security (e.g. intrusion detection systems) and data backup/recovery.
Experience with firewalls, Internet VPN’s remote implementation, troubleshooting, and problem resolution is desired.
Strong understanding and familiarity with router, LAN switch, application accelerator, Firewall, wireless controller and IP Voice.
Good understanding of security, ACLs, LAN and Wireless security, 802.1x, VPN…
Firewall Cert bonus (Cisco, Fortinet, Juniper etc) ITL Knowledge.
Good understanding of all routing protocols (For example: BGP, EIGRP, OSPF, GLBP, VRF), Traffic Engineering, L2/L3 VPN, QoS.
Key competencies and attributes:
Excellent communication skills.
Resourcefulness and problem-solving aptitude.
Great at organising, prioritising and multitasking.
This role requires a motivated self-starter who can work efficiently with little direct supervision.
Ability and willingness to learn new skills quickly.
Ability to work in a team environment.
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