Duties
Maintain and enhance databases and reporting structures to support financial and operational decision-making
Monitor platform performance and log metrics for decision support
Provide end-to-end user and platform support for internal systems
Maintain access control logs, support regular system audits, and participate in DR/backup reviews.
Coordinate version control and patch management for key systems
Prepare periodic performance reports (daily, weekly, monthly, quarterly) covering KPIs, risk metrics, financial summaries, and departmental scorecards
Ensure the accuracy, consistency, and completeness of data across systems through regular audits and validation processes
Recommend improvements to reporting processes, data flow, and system usage to increase efficiency and reduce manual intervention
Work closely with relevant units to maintain data integrity and accuracy and with finance team to ensure alignment of data inputs and outputs
Support, upgrade, and troubleshooting of software, productivity tools or ERP systems relevant to finance operations
Maintain strict confidentiality and security of sensitive financial and personnel data.
Requirements
Bachelor’s Degree in information technology, computer science or a related field
CompTIA A+
Microsoft 365 Certified: Modern Desktop Administrator Associate
ITIL Foundation (Optional but advantageous)
Familiarity with financial systems, ERP software, or data analysis tools.
Experience:
2–4 years of relevant experience in IT Operations, data analysis, or reporting roles, preferably within a financial services, banking, or investment environment.
Proven experience in working with large datasets, generating management reports, and using tools like Excel (advanced), SQL, Power BI, or Tableau.
Qualifications
BA/BSc/HND
Experience Required
2 - 4 years
