Description:
Membership Engagement & Growth Manager will be responsible for developing and driving membership growth and engagement strategies, in addition to coordinating the Institute’s branches. He/she will be responsible for value delivery to members with view to achieving membership satisfaction and retention while broadly overseeing membership operations.
Job Responsibilities:
Develop and drive strategies for the Institute’s membership engagement, growth and retention initiatives.
Broadly oversee membership and branch operations.
Plan and execute membership recruitment campaigns online & offline, locally and across borders.
Build relationship with Branch Executives and Committees and learn about their priorities for engagement in the Institute’s activities, and use that knowledge to develop a strategic plan for engagement events and activities.
Liaise with the Branch Executives and Committees in planning and executing an annual calendar of in-person and virtual events (meetings, webinars, roundtable, gala night, etc.) that bring together the membership of the Institute.
Manage the membership CRM platform.
Act as an ongoing point of contact for Branch Executives and Committees.
Provide quarterly reports to Management and Governing Council on activities of the Branches and Committees, and propose on how best to strengthen and improve them.
Create partnership proposals for prospective corporate membership in the building strong public-sector/private-sector partnerships and cooperation.
Educational Qualification: A good university degree from any discipline and relevant professional qualifications.
Experience:
Minimum of 10 years’ professional work experience in membership management or stakeholder engagement. Professional background in sales/business development & membership. Some level of digital marketing expertise & large event planning & delivery.
KEY COMPETENCIES REQUIREMENTS:
Functional/ Technical:
Excellent organizational skills
A good leader
Good communication skills
Excellent project management skills
Resourceful and excellent problem-solving skills
Creative thinker with very robust sales and marketing skills
Proficient user of Microsoft office
Behavioral:
Must be entrepreneurial and a go getter
Must be proactive
Must have strong Interpersonal skills
Confident but courteous
Very strong customer service skills & orientation
Renumeration: Competitive & Negotiable.
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Interested and qualified candidates should forward their CV and cover letter to: hr@Nicarb.org using the position as subject of email.
Apply via :
hr@Nicarb.org
