In this role you will act as Ventures Platform’s internal brand ambassador by promptly and efficiently attending to all walk in and internal customer requests. He or she will also:
Answer customers’ questions and provide information on all VP services including incubation co-working, social and lifestyle services.
Complete membership transactions and on-board paid members with access cards and other needed tools.
Provide best practice front office management systems that include visitor receipt & management, telephone systems management and client service management
Respond to all inbound/walk-in calls/enquiries and forward on to relevant parties as and when applicable
Provide support to members and visitors, while walking with all relevant teams to ensure that the campus environment is conducive for its users.
Skills and Attributes:
Proficient in English (oral and written)
Excellent knowledge of MS Office (especially Excel and Word)
Strong communication and people skills
Good organizational and multi-tasking abilities
Problem-solving skills
Customer service orientation
Requirements for this role are:
Bachelor’s Degree
Proven experience as a front desk representative, agent or relevant position
Familiarity with office machines such as printers
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If this sounds like you, please do not hesitate to send your CV and cover letter to us via email to: joinus@venturesplatform.com Should you meet our job requirements, we will get back to you in order to schedule a job interview. If you have not been contacted within two (2) weeks of the closing date, please consider your application unsuccessful.
Apply via :
joinus@venturesplatform.com