Member Experience Officer

Salary: N120,000.00 Net

Experience: Minimum of 0 – 2 post-NYSC experience

Location: Lekki Admiralty, Onikan, Badore, Jakande

Member Experience Officers Responsibilities:

Ensure that front desk transaction processes and policies are followed, including selling subscriptions and products and handling basic customer inquiries, especially member account issues.
Act as account officers by following up on renewals when due.
Supervise the Transaction Officer to ensure access control/check-in policy compliance.
Ensure all front desk records are well kept in line with company policy.
Assist the branch operations manager on duty in handling member issues.
Keep the reception area tidy per the company’s look and feel policy.

Apply via :

forms.gle