Sep 21, 2018
Job Category: Senior Level Reports to: Head of Medical Service Job Summary
This role is responsible for ensuring 100% Client Retention and Pro-actively ensure cordial relations with existing and potential Clients.
Job Requirements & Responsibilities This role requires the occupant to:
Carry out on a quarterly basis for all clients, structured preventive Health programmes and provide Health improvement goals / feedback to Clients;
Ensure that client contracting processes such as with existing businesses, new businesses and all variety of pre- and post-engagement documentation are closed out and executed in a timely manner;
Track on a per client basis encounter and utilization data, identify and report unusual events to management;
Based on client feedback; provide strategic input into company products and benefits which will impact positively on service delivery standards;
Supervise and report on bi-annual patient satisfaction surveys and provide action plans for improvement.
Supervise and actively effect the production of weekly news-letters in line with the World Health Organization Calendar on preventive Health information and topical Health care matters.
Carry out presentations with the marketing team prospecting for new business transaction.
Generate new businesses.
Provide input into the process improvement initiatives of the company.
Work closely with Account / Billing units in order to ensure that clients settle all financial obligations as at and when due.
Carry out key and prospective client presentations in collaboration with the marketing team(s)
Monitor excluded services delivered on approval by and ensuring prompt payment by Client;
Constantly seek for ways and means of generating referrals and new additional business (Premium and non- premium) from existing clients.
Communicate with clients and develop working relationships;
Identify and escalate priority issues;
Obtain and ensure that you have a thorough grasp of regulatory Operational guidelines, departmental policies and practices and maintain accurate documentation for compliance;
Develop and Evaluate Patient’s satisfaction and quality of care provided for them;
Resolving provider and enrollee complaints and grievances promptly and provide input for associated business process improvement activities.
Perform all other related functions as assigned by your supervisor from time to time.
Job Requirements The Ideal Person should have:
A Medical Degree (MBBS or MBChB) or its equivalent from a recognised University or Medical School.
NYSC certificate or certificate of exemption
Must be a Medical Doctor with 2 years post-NYSC work experience in a related role, preferably in a similar organization or generally in the Health sector.
Good presentation skills
Proficient knowledge in Health Care Management
Good oral communication skills
Proficient knowledge in computer applications especially Microsoft Word and Excel
Good interpersonal relationship skills;
Strong grasp of Medical and Clinical terminologies and procedures.
Remuneration Salary is very competitive and attractive
Apply via :
Applicants should send their CV’s only in MS Word format to: recruitment@pivotageconsulting.com
https://www.myjobmag.com/job/103305/medical-coordinator-pivotage-consulting