Marketing and Customer Relations Manager

Job Location: Must be Resident in Lekki, Lagos.

Role Summary

Responsible for Marketing and Customer Relations Management functions for HiiT Lekki Branch.

Key Accountabilities:

Marketing Functions:

Support the planning and implementation ofMarketing strategies towards the actualization ofBranch’s Marketing and sales Goals/Objectives.
Manage lead generation, prospects engagement and conversion process (sales) in line with S/N 1 above.
Support digital marketing campaigns and social media engagement of the branch.

Customer Relations Management Functions:

Manage CRM functions.
Continuous improvement and implementation of best practices in the engagement of Prospects and Customers in order to sustain Brand reputation.
Develop strategies to enhance nurturing of leads/conversion process and improve on Customers satisfaction.

Core Competencies & Skills

Must be ICT and Social Media Savvy.
Must possess Marketing/Sales Skills.
At least intermediate skills in MS Word and Excel.
Good written and verbal communication.
Excellent work ethics and Integrity.
Creativity and problem-solving Skills.

Experience and Qualifications

Bachelor’s Degree in Marketing, Mass Communication, or any Social Sciences field with at least 2/2 from an approved Tertiary Institution.
A minimum of 2-year proven experience in Marketing and Customer Relations Management in Small and Medium Industries.
Proven experience as a call center agent in an organization is a plus.
Generic understanding of the Nigerian ICT Education Sector.

Remuneration- Very attractive with Performance Bonus opportunity.

Age- Not older than 32years

Projected Resumption Date- Not later than April 2025.

Interested and qualified candidates should forward their CV to: hhcm@hiitplc.com using the position as subject of email.

Apply via :

hhcm@hiitplc.com