Job Purpose
To support compliance to the defined, policies, processes and procedures rolled out, provide opinion on process/policy alignment with best practices and make recommendations for improvement.
The role holder will lead the effective roll-out and governance of policy and processes for assigned functions, enable, monitor and support closure of audit observations.
Duties and Responsibilities Process/Policy Compliance:
Process and Policy design and reengineering, designing SOPs and check sheets, monitors and reports process KPIs performance
Create interface & co-ordination to ensure compliance to policies, process and procedures for the OPCO.
Constantly engage with assigned functions at Group and OpCo’s to align the processes and closure of all open issues
Develop regulatory / governance matrix and test compliance, identify gaps and work to close these.
Drafting of Internal audit quarterly update to the business
Improvement projects:
Identifies and drive projects for assigned functions both – Business and Customer Impacting and revenue/cost impacting and Mentoring Project Teams, using lean and six sigma tools
Computation of quarterly internal assurance score
Project support for automation of IA reporting functionality
Ensure best in class processes are in place and adhered to:
Ensures that processes and procedures in place are designed and work as per the standards, and can efficiently support functional/business objectives.
Ensure that functional processes add value to the business.
Ensure that relevant metrics are in place to measure performance and can efficiently guide management on the decision making process.
Work with business functions to identify process gaps arising from weak or inadequate business process documentation
Effective Interface with Internal Assurance group team:
Effective engagement with the IA group team to define the audit and gap areas.
Engaging within the OPCO to ensure the learning’s of the audit findings from other OpCo’s are implemented as best practice, ensuring the reduction in the learning cycle.
Effective implementation of the learning tracker action items for the OPCO
Ensuring all the audit observations of the OpCo’s are effectively closed.
Ensuring process gaps are identified and shared with Process owner & Function head for implementation.
Ensuring technology gaps are identified and shared with IT for implementation
Interface with IA and assigned functions for audits and closures
Logistics / Administrative Support/ Supervision of Admin staff: Relevant Skill and Experience
A Bachelor’s Degree
ICAN or ACCA required
CISA an added advantage
3 – 5 years of experience in Audit firm
Industry experience an added advantage
Process Audit experience
Exposure to technology, process reengineering and handling decentralized operations is desirable
Effective Project management & Co-ordination
Commercial and Financial Management
Interpersonal Skills
Problem solving
Service Focus
Persuasion & negotiation Skills
Relationship Management
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