PURPOSE: The Manager, FCC, ORF, West Africa is to: • Assist the Area Head of FCC Governance in the area in coordinating and driving effective compliance testing with the prescribed FCC Operational Risk Management framework. • To facilitate and ensure alignment to FCC policies and procedures within the day to day processing environment of the function. • Implement effective controls to minimize FCC risks. • Ensure management of risk and timely resolution of identified issues. OVERALL RESPONSIBILITIES: • Validation of Controls through CST/KCI performance in the area. • Review trend analysis of exceptions and identify systemic failures. • Identify material exceptions and escalate as appropriate to aid timely closure. • Recommend and agree on corrective action plans arising from post-CST discussions. • Analyse high risk and complex AML/ CDD issues and provide practical and appropriate advice, including escalating to the appropriate senior levels or forums and recommending methods to proactively manage those risks. • Work closely with Operational Risk and the Internal Audit functions to appropriately advise the various segments on identified weaknesses, including relevant follow-ups of remediation items, sharing appropriate “lessons learnt” to the business and FCC/ CDD advisors, reviewing and revising the relevant policy standards, and effectively implementing the improvements. • Establish effective and collaborative relationships with the Area FCC team members, the wider FCC community and the Business stakeholders. • Ensure effective escalation within the Bank and implementation of procedures aligned with regulatory requirements and policies. • Support Country Compliance and FCC teams in managing regulatory relationships with FCC issues • Support financial crime risk assessments to identify country & regional level risks; • Coordinate/generate and interpret MI and provide covering analysis, ensuring visibility to the appropriate stakeholders; • Support the implementation of Group Sanctions Policy, Procedures and Standards, as well as ensure appropriate sanctions policies and procedures are consistent with the local laws, rules and regulatory requirements; • Support the implementation of Group ABC Policy, Procedures and Standards, as well as ensure appropriate ABC policies and procedures are consistent with the local laws, rules and regulatory requirements; • Support the tracking/reporting all issues/ remedial actions (audit, CMRs, exams, RA etc.) and drive the development of risk mitigation action plans through relevant committees; • Assist country in audit responses. Knowledge Development and Information Management • and regulatory developments; • Perform gap analysis between the Group FCC policies and procedures and Country Requirements (laws and regulations); • Ensure provision of appropriate FCC awareness & training (i.e. SAR and financial crime trends, AML investigation outcomes, lessons learnt) across the region; and • Prepare lessons learnt documents (from SARs, Sanctions, ABC & AML Investigations) and share with business advisory teams and Regional Head of FCC for cascade to other FCC teams; Stakeholders Relations • Engage actively with relevant stakeholders – local teams, regulators, risk functions and compliance colleagues to continually value-add to the overall risk management framework; and • Integrate Group and Regional practices under direction of senior FCC colleagues in the regional team. Experience in the financial services industry and FCR management • Have a good knowledge of the Group, the Policies, Procedures and Standards relating to Financial Crime Risk, as well as knowledge of the local regulations and legislation on AML/CTF and sanctions. • Experience of working in West African markets. • Strong analytical and decision making skills. Strong responsibility and organisation skills. Strong drafting skills. Excellent negotiation and communication skills – written and verbal including presentation skills. • Ability to work independently with minimal supervision and to complete tasks in timely manner. Self-motivated and self-reliant, with the ability to provide practical and effective advice. Inclusive style and good listening skills are required. Being able to accept challenges, listen to the other points of view and adapt your approach accordingly is essential. • Good judgement. Diplomacy, politeness, sensitivity and the ability to professionally stand your ground when needed. • An inquisitive approach to practices, procedures and specific transactions. Personal authority and integrity. Independence, creativity, resourcefulness and resilience. • Sound working knowledge of MS Office suite particularly Word, Excel and PowerPoint. • Understanding of the key features of relevant FCR laws and regulations that affect the Group.
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