Learning and Development Officer

Job description

Key Elements of the Role:

Report to the Head, Human Resources
Partner with departmental heads to develop learning strategies to build capabilities and engagement that drives performance and results
Act as learning and development point of contact for HR Business Partners and Business Units, and consult with Business Units to develop learning strategies which supports business and organizational goals
Apply learning theory/models, benchmark best practices/trends, and maintain knowledge of cutting-edge approaches in order to deliver learning solutions that drive lasting impact
Ongoing assessment of needs and prioritization of Learning & development initiatives and projects company wide
Conduct needs analysis, identify performance gaps, and provide appropriate recommendations for learning solutions
Maintain a high level of understanding and knowledge of the company strategy business strategies; support these strategies by developing comprehensive learning and development plans that align with the organisation goals and objectives
Provide leadership development through intact and programmatic experiences that ensures transfer and integration of learning
Understand and measure organizational readiness for comprehensive learning and development strategies within the organisation
Guide HR Business Partner and other key partners in understanding the learning progression, and help them appreciate and support the 70/20/10 model of development
Rigorously keep up with consulting/training industry trends to provide effective and meaningful learning solutions to all the business units company wide
Cultivate and maintain strong relationships across the HR and business community
Facilitate leadership development content in the subject area assigned by the leadership team or client need. These classes may include (but not limited to): managing self, managing others, coaching and mentoring, communication skills, project management, etc
Facilitation and tailoring of classes for training sessions 
Maintain an active knowledge of the subjects taught and stimulate enthusiasm for those subjects
Design or provide additional tools and resources that support development beyond formal training, which may include relationship- or on-the-job experiences and resources that drive development and the transfer of learning
Understand and utilize various participant learning styles in order to facilitate the best teaching and learning situations
Plan each class, both as to content and method, to make each class minute meaningful
Assist in the communication of company values
Support the execution of culture change activities for the company

Desired Skills and Experience

Bachelor’s degree in Human Resource Administration, Business Admin, social Sciences, Humanities or a related field with 3 years minimum experience in a structured organization
Professional membership of CIPMN, SHRM, CIPD is an added advantage
Experience in curriculum design and course development of management/leadership development programs
Excellent end to end Learning& Development core skills across the business
Excellent interpersonal and people skills
Excellent presentation and communication skills – written and verbal
Knowledge of competency based training practices and proven facilitation skills
Customer service orientation
Ability to manage and prioritize time
Excellent attention to detail
Experience with training program evaluation and ROI analyses
Knowledge of instructional design and content development
Proficiency in the use of Microsoft Suite Package – Excel, Word, PowerPoint, MS Visio and MS Project

Interested and suitably qualified candidates should click here to apply online.

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