JOB DESCRIPTION
This job seeks to increase market share by maintaining and developing existing accounts while it seeks to acquire new ones. It focuses on growth and the attainment of organizational goals in an efficient and effective manner in keeping with the financial bottom line.
RESPONSIBILITIES
Maintaining existing client relationships and ensuring that there are continued business transactions from the clients
Initiate and develop client relationships to drive customer satisfaction
Drive sales for all of Company’s products and services
Identify new and strategic business opportunities in alignment with the vision of the organization
Develop innovative proposals and presentations that clearly demonstrate the unique value of Company’s solutions
Analyze potential partner relationships for Company’s product lines
Responsible for end to end sales; from initial contact and understanding of client needs to delivery and closure
Maintain the CRM database of the organization, utilizing it as a tool to enhance customer satisfaction and profitability
Researching and evaluating new product opportunities, demand for potential products, and customer needs and insights
Act as first point of contact for all enquiries regarding Company’s services and provide a first response to such enquiries ensuring follow up to possible closure
Overall marketing strategy and execution of plans for the existing products.
Analysis of the effectiveness of all marketing efforts
Working with product development teams to manage new product development for clients
Managing communication channels for product distribution to clients
Ensuring effective, brand marketing communications, including the company website, print communication, and advertising
Managing media and marketing staff and external PR agencies
Represent the organization in all presentations, meetings, fairs, conferences and such like
Be responsible for training (as Trainer), coaching, mentoring and human capacity development of staff and external training delegates
Key Performance Areas Business Delivery
Individual Turnover Target
Gross Margin Target
Number of Active Customers
Financial Efficiency
Net Margin Target
Commercial Department OPEX
People/ Capability
Customer (Key Account) Management to deliver Business Targets
Customer Satisfaction Index (CSAT)
Requirements
Minimum of a Bachelor’s degree
MBA is an added advantage University degree and MBA
Membership of relevant professional bodies preferred
Minimum of 5 years in post graduate
Functional/ Technical:
Report Writing
Sales and Negotiation skills
Project management
MS Office suite – average/above average proficiency
Managerial:
Strong written and verbal communication skills, with attention to detail
Result oriented
Strong analytical, organizational, and multi-tasking skills.
Energetic, highly self-motivated and able to work efficiently and productively.
Professional disposition and ability to maintain confidentiality
Proactive and solution minded attitude
Target driven
Ability to work under little or no supervision
Behavioural:
Excellent Interpersonal Skills
To apply, visit HCDC Career Page
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