Key Account Manager

Job Summary Accountable to secure short and long-term profitable business for Ericsson through proactive business development and management of Ericsson resources based on fundamental understanding of the customers’ business, operations and objectives. Act with strong authority and accountability to develop the business relation and actively contribute to making customers successful.
Responsibilities and tasks
The Key Account Manager is responsible for the following:
Sales and local cost per customer(s) both cost of sales and operating expenditure.
Secure short and long-term profitable business for Ericsson through proactive business development and management of Ericsson resources based on fundamental understanding of the customers’ business, operations and objectives.
Responsible for consolidated customer contribution.
Maximize customer relationships including customer satisfaction and loyalty.
Develop long term business relations and actively contribute to making customers successful.
Responsible from start to finish of the sales and delivery process including cash collection.
Lead & develop high performing sales teams
Generate profitability sales
Ensure quality & profitability in delivery
Core Competences
Entrepreneurial & Commercial Thinking
Deciding & Initiating Action
Persuading & Influencing
Delivering Results & Meeting Customer Expectations
Coping with Pressure and Set Backs
Change & Improvement Management Skills
Commercial Acumen & Skills
Consultative Selling Skills
Negotiation & Argumentation Skills Minimum Qualifications & Experience Requirements Master of Business Administration, Master of Science or similar
7-10 years’ experience of relationship sales
7-10 years of experience from ICT industry
Minimum 5 years in leadership positions Ericsson provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetics.
Ericsson complies with applicable country, state and all local laws governing nondiscrimination in employment in every location across the world in which the company has facilities. In addition, Ericsson supports the UN Guiding Principles for Business and Human Rights and the United Nations Global Compact.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, training and development.
Ericsson expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetic information.
Primary country and city: Nigeria (NG) || Lagos || Lagos || SharedServ