Responsibilities
Installing and configuring computer hardware, software, systems, networks, printers and scanners
Support the warehouse supervisors with additional information from the database
Participating in defining future processes and translating into functional requirements
Categorize issues and escalate where necessary to the appropriate next level
Provide solutions for equipment failures like scanners, printers
Prepare system and performance tests
Monitor installation of software delivery notes and test bug fixes
Planning and undertaking scheduled maintenance upgrades
Talking to clients and computer users to determine the nature of problems
Responding to breakdowns
Investigating, diagnosing and solving computer software and hardware faults
Repairing equipment and replacing parts
Supervising junior engineering and technical staff
Agreeing timescales
Obtaining replacement or specialist components, fixtures or fittings
Checking computer equipment for electrical safety
Maintaining records of software licences
Managing stocks of equipment, consumables and other supplies.
Qualifications
Bachelor’s Degree in Computer Sciences, Information Technology and any other related field.
At least 3 years’ experience in an IT support role.
A recognized IT certification.
Key Skills:
Technical skills
Organizational skills
Interpersonal skills
Communication skills
Patience
A meticulous and methodical nature
A logical mind
Capable of working well under pressure
Enthusiasm to be continually learning
Applicants should forward their CVs to bassey.uzoma@brookspharma.com.ng
Apply via :
bassey.uzoma@brookspharma.com.ng
