Responsibilities
Provide user-level technical support for end-users, Computers, Printers, etc.
Assist With cable network, security and internet management and troubleshooting
Assist with data storage backups and technical documentation of IT systems and networks
Maintain inventory and manages the procurement process in the acquisition of IT accessories, systems and assets
Assist with deployment of new and refurbished systems.
Provide use level training on daily applications such as MS Word, Excel, Outlook, PowerPoint, Adobe and other basic computer applications
Assist with end-user system updates and monitoring, such as spyware removal, virus checking; backup of data files, etc.
Assist with user management; such as including/removing users from AD, email configuration, etc.
Monitor printers, copiers and desk phones to ensure the proper functioning and attain regular maintenance.
Provide a high degree of professionalism, end-user satisfaction and work well with others.
Ensure proper documentation of knowledge base for recurring incidents and means of resolution.
Take minutes of meetings and trainings.
Requirements
BSc/HND in IT Related Course (E.g Computer Science, Software Engineering, Computer Engineering etc.)
Experience:
Experience: 0-2 years in Manufacturing Sector (FMCG) is a Must.
Skills and attitude:
Technical, logical thought process.
Organizational Skill (Time Management & Prioritization)
Good Communication Skills
Smart, with good charisma.
Ability to meet, and strictly follow deadline.
Must exhibit a high degree of professionalism, end-user satisfaction and work well with others.
Be Pragmatic, Proactive and strategic in thinking.
Be able to demonstrate high level of Customer Service.
Highly discrete and be able to maintain confidentiality.
Interested and qualified candidates should send their CVs to: recruitment@srlng.com using the Job Title as the subject of the mail.
Apply via :
recruitment@srlng.com
