Job Summary
As the IT Support Engineer, you will be responsible for hands-on technical activities, good Networking and server management knowledge, outstanding problem-solving and communication skills maintaining relationships with clients.
Responsibilities
Research and identify solutions to software and hardware issues.
Diagnose and troubleshoot technical issues, including account setup and network configuration.
Prepare regular technical reports for team Supervisor review and meetings.
Talk clients through a series of actions, either via phone, email, or chat, until they’ve solved a technical issue.
Requirements
Bachelor’s degree in computer science, or any related Engineering subjects
Understanding of network protocols (TCP/IP, DNS, DHCP) and CCNA / Network+
Minimum of 3 years experience in relevant Organization,
Salary
NGN150,000 – NGN300,000
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