Job Overview
Reporting to the IT Manager, the IT Officer will be responsible for providing technical support and maintenance for all hardware, software, and network systems within the hospital.
This role is vital in ensuring the smooth operation of our IT infrastructure, enabling efficient and reliable service delivery across all departments.
Key Responsibilities
Hardware and Software Support:
Install, configure, and troubleshoot computer hardware and software, including desktops, laptops, printers, scanners, and other peripherals.
Maintain and update software applications, operating systems, and security patches.
Troubleshoot and resolve hardware and software issues, providing timely and effective solutions.
Inventory management of hardware and software assets, ensuring proper documentation and tracking.
Networking Support:
Maintain and troubleshoot local area network (LAN) and wireless network infrastructure.
Configure and manage network devices, including routers, switches, and firewalls.
Monitor network performance and identify potential bottlenecks or security risks.
Assist in the implementation of new network technologies and upgrades.
IT Support:
Provide technical support to hospital staff and users, resolving issues related to hardware, software, and network connectivity.
Develop and maintain IT documentation, including user manuals, troubleshooting guides, and system configurations.
Assist with the implementation of new IT systems and projects.
Ensure compliance with IT security policies and procedures.
Other Responsibilities:
Collaborate with the IT Manageron strategic initiatives and projects.
Stay updatedon the latest IT trends and technologies.
Perform other dutiesas assigned.
Qualifications and Experience
Bachelor’s Degree in Computer Science, Information Technology, or a related field.
Minimum of 3 years of experience in a similar IT support role, preferably within a healthcare environment.
Strong understanding of hardware and software troubleshooting techniques.
Proficient in networking concepts and technologies, including LAN, WAN, and wireless networks.
Experience with various operating systems, including Windows and macOS.
Excellent problem-solving and analytical skills.
Strong communication and interpersonal skills.
Ability to work independently and as part of a team.
Interested and qualified candidates should send their CV to: hr@emelhospital.org using the Job Title as the subject of the email.
Apply via :
hr@emelhospital.org