Responsibilities
Installing and configuring computer hardware, software, systems, networks, printers and scanners.
Support the warehouse supervisors with additional information from the database.
Participating in defining future processes and translating into functional requirements.
Categorize issues and escalate where necessary to the appropriate next level.
Provide solutions for equipment failures like scanners, printers.
Prepare system and performance tests.
Monitor installation of software delivery notes and test bug fixes.
Planning and undertaking scheduled maintenance upgrades.
Talking to clients and computer users to determine the nature of problems.
Responding to breakdowns.
Investigating, diagnosing and solving computer software and hardware faults.
Repairing equipment and replacing parts.
Supervising junior engineering and technical staff.
Agreeing timescales.
Obtaining replacement or specialist components, fixtures or fittings.
Checking computer equipment for electrical safety.
Maintaining records of software licences.
Managing stocks of equipment, consumables and other supplies.
Qualifications
Bachelor’s Degree in Computer Sciences, Information Technology and any other related field.
At least 1-3 years’ experience in an IT support role.
A recognised IT certification.
Key Skills:
Technical skills.
Organisational skills.
Interpersonal skills.
Communication skills.
Patience.
A meticulous and methodical nature.
A logical mind.
Capable of working well under pressure.
Enthusiasm to be continually learning.
Applicants should send their CV’s to: olujide.mayowa@yesafricaglobalresources.com
Apply via :
olujide.mayowa@yesafricaglobalresources.com
