IT Helpdesk Officer

Job Description

Support and tackle problems of end users calls relevant to network, internet connectivity, printers, Remote Desktop system, and other peripherals and applications, etc…
Install, configure, maintain and troubleshoot Desktops, Laptops, and printers connected to the company network
Updating inventory of computers, laptops, printers, and all equipment connected to the IT infrastructure.
Maintain minimum inventory stationary level of printing papers, toners, computers and updated supplier status for users.
Escalate IT issues to the IT Helpdesk specialist where necessary
Regularly monitor alerts/logs generated from IT Equipment / Applications
Perform regular backups and restore according to best practices as established in policies and procedures. Ensure data integrity
Update Daily Morning Check List report to ensure the availability of services over network and the successful execution of scheduled jobs.
Provide front-end support on Hand-Held machines to salesmen (configuration, installation, setup, training, etc….)
Ensuring security and upgrades are applied and kept up to date on desktops and laptops
Completing tasks and deliverables assigned by the IT Helpdesk Specialist or Branch supervisor

Requirements

BS Degree in Computer Science, BS-IT or equivalent professional qualification.
CCNA (Cisco Certified Network Associate) is a plus

Interested and qualified candidates should send their CV to: hr.abuja@jubailiagrotec.com using the Job Title as the subject of the email.

Apply via :

hr.abuja@jubailiagrotec.com