IT Helpdesk

Job description

Adequate and up to date technical skills for providing service support
Graduate or Diploma in Electronics or MCSE and relevant at least two years work experience on similar platform or setup
Hands-on working experience in all available versions of MS Windows and MS Office, MS Internet Explorer, Anti-virus and WinZip Utilities, performance management utilities
Experience with Wintel based workstations & laptops, printers, scanners, office automation soft-ware, network connectivity, and messaging software, preferably, Lotus Notes.
Proficient in using latest versions of MS Office tools and in microsoft Windows Desktop use.
Latest Windows versions troubleshooting, good networking knowledge and concepts of VLAN and LAN switches
Excellent IT skills and a sound working knowledge of PC platforms.
Email service based on latest MS Exchange versions or other proprietary software troubleshooting.
Office utility tools, antivirus tools, personal firewall tools or other business productivity tools troubleshooting.
Good knowledge in Networking, Internet Protocols and Wi-Fi.
Problem solving and diagnostic skills
Team working skills
Quick learner and flexible
Interpersonal skills
High level Communicator, written and verbal skills
Fluent in English and French

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