IT/Backend Support Executive

KEY RESPONSIBILITIES:

Install and configure computer hardware operating systems and applications.
Monitor and maintain computer systems and networks.
Troubleshoot system and network problems, diagnosing and solving hardware or software faults.
Resolve issues for staffs via phone, in person or electronically.
Replace parts as required.
Provide support, including procedural documentation and relevant reports.
Follow diagrams and written instructions to repair a fault or set up a system.
Support the roll-out of new applications.
Set up new users’ accounts and profiles and deal with password issues.
Respond within agreed time limits to call-outs.
Collaborate with cross-functional teams (product managers, designers, QA engineers) to gather requirements, define technical specifications, and deliver exceptional user experiences.
Proficient in multiple programming languages (e.g., Java, Python, JavaScript, C#, Go) and database technologies (e.g., SQL, NoSQL).
Participate in all phases of the software development lifecycle, including requirements gathering, design, development, testing, deployment, and maintenance.
Develop and maintain robust and scalable APis and microservices.
Work across the entire stack, including front-end, back-end, databases, and APis.
Collaborate with DevOps teams to automate infrastructure, deployments, and application monitoring. Experience with continuous integration/continuous deployment (CI/CD) pipelines.
Work continuously on a task until completion (or referral to third parties, if appropriate).
Prioritize and manage many open cases at one time.
Test and evaluate new technology.

Interested and qualified candidates should forward their CV to: jobs@structuredresource.com using the position as subject of email.

Apply via :

jobs@structuredresource.com