Job Description
Voice Operations Team requires a dedicated highly technical Cisco VOIP network engineer that is extremely reliable, flexible and can learn quickly in a fast paced environment. This position will require the successful candidate to have strong Cisco Unified Communication Manager experience and excellent VOIP networking background, and a clear understanding of network telephony theory, with excellent troubleshooting skills.
Job Responsibilities
Design Cisco UC Manager 10.x VOIP client business requirements and resolve problems through research, installation and customization, network administration, and network management support
Implement and maintain all aspects of the VOIP network infrastructure (i.e. Cabling- Racking/LAN/WAN/WLAN/VoIP/VPN/Network Security)
Provide on-call operational level support for all aspects of the Cisco VOIP hardware and software
Conduct Proof of Concepts for emerging technologies and present recommendations to design teams and management
Participate in multi-discipline design teams to provide solutions and capacity planning of VOIP equipment and network
Provide VOIP architecture and infrastructure design for data center and site deployments
Provide Operational support for Moves, Adds and Changes for users as required by service tickets.
Open and manage TAC cases to resolve user, VOIP or Collaboration infrastructure problems and escalate as required based on severity
Requirements
Bachelor’s Degree in a relevant discipline (analytical, technical, systems engineering, and/or scientific) or equivalent years applicable professional experience/background
2+ years of CUCM – VOIP networking experience /technical proficiency in LAN, WAN, Network Management, and Security. Knowledge of DHCP, DNS, Windows environments Ability to handle several projects simultaneously
Must have strong proven background with senior level experience with Unity voice mail, CUCM 10.x, 2811 ,VG224, SIP, Cube, Collaboration- Jabber, Video, FXO infrastructures
Required Certification: CCVP, CCNP Voice, CCNA Collaboration or CCIE certified or equivalent work experience in at least 2-of the following network disciplines (Routing Switching, VOIP, or Security.
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Applicants should send their CV’s to: careers@telvida.com
Apply via :
careers@telvida.com
