Job Description ROLE DESCRIPTIONStandard Chartered Bank, Consumer BankingJOB TITLE JOB GRADE GENERIC JOB ROLEInvestment AdvisorGrade 7 Investment AdvisorREPORTS TO (DIRECT) DIRECT EMPLOYEESHead Investment Strategy & Advisory NigeriaREPORTS TO (INDIRECT) MATRIX EMPLOYEESSET UPTarget Clients• NTB Priority Clients • ETB Priority Clients with AUM > 0.5mn 1• ETB Personal Clients adhoc requests on exception basis only
Sources of leads• Priority Banking Team within IA’s coverage• Structured periodic Wealth portfolio review driven by analyticsOther job roles most commonly worked with• Priority Banking Team• Priority Client Centre
Location• Co-located within Bankers’ catchment area at lower real-estate cost (e.g., higher floor of branch)• Consolidated at strategic cities with Video Conference capability for non-strategic citiesWorking rhythm• Medium frequency, mix of standardised and tailored functionsAssociated client journeys• Actively engaging during the first 3 months• Supporting the client on any client-initiated needs• Proactively engaging with the “Hidden Affluent” ROLESMandate• Provide advice on multiple asset classes to fulfill Affluent and hidden Affluent clients’ Wealth management needs• Conduct portfolio reviews (along with Priority Banker) twice a year for Priority Clients with AUM> 0.5 mn1• Support Priority Banking Team with investment requests from high-value Clients if required• Ad-hoc advise for Personal (non-hidden Affluent) clients on complex high-value investment needs on exception basis only• Advisory role – does not close sales (on target bonus)• Guide and coach Bankers on investment related topics• Ensuring high operational quality and compliance conformance
1. Methodically engage – Portfolio Review(in person)• Review if client’s needs and circumstances have changed• Update client on market views (house views)• Update clients on performance and alignment with Asset Allocation views• Recommend new solutions if needed or maintain• Transact (assist with sales closure)2. Meet & advice (remote & in person)• Meet in person/ VC to fulfill advisory needs• Do not perform direct saleNeeds/anchor products• Mutual funds, Fixed Income, Structured Products• Portfolio advisory
Skill requirements
Product broadening• Advanced Wealth product/solution knowledge• Portfolio planning capability• Up-to-date macro-Market knowledge• Expertise on house views and solutions to meet Wealth needsClient engagement• Competency in communication and presentation of complex investment topics & solutionsJourney completion• Ability to conceptualise and plan tailored portfolioMetrics• New business Inflow 30 – 35%• NFI Performance 30 – 35%• Frontline productivity 20%• Efficiency and effectiveness 15%of portfolio reviewsRoles that can transition & upskilling needed• Investment Specialists/ UT IC, IC• Product broadening:• Client engagement:• Journey completion: Qualifications & Skills In compliance with the National Youth Service Corps (NYSC) Act of 2004, all applicants should ensure that they have completed the mandatory NYSC programme. A discharge certificate will be required as evidence of completion of the programme. Where an exemption has been granted, a certificate of exemption will also be required.
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