JOB DESCRIPTION
Plan for and recommend IT policies, tools, processes and procedures in pursuit of its business results.
Establish and review benchmark performance against international IT standards showing continued progress towards meeting and exceeding such standards.
Training and educating users on best practices and ensuring that users keep to these standards using tools and IT processes.
Document, manage and propose improvements in company/organizational infrastructure.
Setup and maintain servers and manage the day to day running of the cloud and local services of the organization.
Maintain an effective helpdesk system to quickly and efficiently capture, diagnose and mitigate IT issues.
Manage security and threats against company data/resources using tools, policies and procedures.
Oversee and deploy change management efforts regarding IT.
Providing any other such duties and responsibilities as may be assigned by any of
the senior executives which shall not be considered inconsistent with a position of this nature.
Ensuring that your operations manual is up to date and reflects changes or innovations that you have brought to your role.
Ensuring that services you provide to the Company are carefully captured and accounted for in your timesheets.
Advise staff of security breach and/or change in password or security status
Ensure installation of lock out programs
Identify and prepare hardware for disposal when appropriate
Ensure hardware is stripped and secured before disposal
Educational and Essential Requirements
A bachelor’s degree in computer science or any related field.
Minimum of 3 years’ IT experience
Optional Certifications (added advantage): Microsoft, Cisco, Oracle, Certified IT specialist
Skills and Personal attributes required
Management and supervisory skills
Ability to install and administer computer hardware, software and networks
Team building skills
Analytical and problem solving skills
Decision making skills
Effective verbal, presentation and listening communications skills
Effective written communications skills
Computer skills including the ability to operate computerized accounting, spreadsheet, word-processing, graphics
Apply via :
alexandernelsonjobs@elderadvisory.onmicrosoft.com
