Ref:IITA-HR-NRS2017-006B Recruitment Type: National (2-year renewable contract) Responsibilities Successful candidate will among other things perform the following duties:
Assist in installing and ensuring proper functioning of voice network (IP PBX);
Assist in monitoring internet system operation to detect potential problems;
Assist in installing, upgrading and maintain all LAN items, support LANs & WANs, network segments, internet and intranet systems;
Assist in maintaining system efficiency and ensure design of system and allow all its components to work properly;
Assist in configuring and install system and set up new users;
Assist in setting up projectors, printers, photocopiers, digital cameras, etc for everyday office use and as necessary for meetings;
Assist in troubleshooting technical problems with mobile subscription and IP phone;
Ensure satellite phone are working and SIM cards are activated at all times;
Ensure good asset management of ICT equipment’s at the offices and update asset register and inventory tracking system with the Logistics and Administrative Officers;
Assist in setting up/configure new user E-mail;
Assist in installing antivirus and maintain its upgrade with staff;
Ensure availability of LAN for all offices, determine platform, interface and bandwidth needs;
Assist in installing and troubleshooting all hardware problems following designs or installation specification and resolve IT issues for staff remotely and on Mac, Windows and Linux OS;
Oversee the issuance and return of assets to/from staff and record all asset movements and disposal of ICT equipment;
Make recommendations for future upgrades of network systems, equipment/gadget;
Assist in maintaining network management platform and ensure Lan security integrity and system security ensuring frequent software updates, antivirus update and patches;
Administer servers, desktop and laptop computer, printer, routers, switches, firewall, personal digital assistants, smartphones, software deployment;
Assist in training staff on new software and application when necessary;
Provide activity/progress report to Station Manager on all aspect of ICT operations;
Perform any other duties as may be assigned by the supervisor.
Requirements Qualification:
HND/BSc. in Computer Science or related field with at least Three (3) years relevant experience performing same role.
Competencies:
Ideal Candidate must:
Have ability to troubleshoot ICT equipment problems and repairs accordingly.
Have considerable knowledge of networking
Good knowledge of software installation and maintenance
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