THE PURPOSE
Under the supervision of the ICT Manager, the ICT Specialist 2 manages and organizes all ICT systems and services in the location where s/he is posted. S/he assists the ICT Manager in designing data driven solutions but will also handle various administrative tasks to support the ICT team, displaying a strong with strong analytical skills and proficiency in data analysis tools and software.
YOUR ROLE
Maintains contacts with suppliers/providers and follows ICRC logistics and ICT procedures
Ensures ICT inventory is updated regularly and maintains adequate stocks levels.
Ensures that global/country-level policies and procedures are implemented and followed.
Level 1 user support, including workplace and digital workplace.
ICT Briefings
Build reports on helpdesk activity.
Data Analysis & Reporting: Collect, clean, and analyze data from multiple sources to create detailed reports and visualizations that support business decisions.
Dashboard Development: Design, develop, and maintain interactive dashboards and reports using BI tools such as Tableau, Power BI, Looker, or other data visualization tools.
Requirements Gathering: Collaborate with business stakeholders to understand their needs and translate them into functional BI solutions.
Data Modeling: Develop and maintain data models that support business reporting and analytics.
Performance Monitoring: Ensure data accuracy, quality, and consistency in reports and dashboards, and troubleshoot data discrepancies or issues as they arise.
Continuous Improvement: Identify and recommend improvements to existing processes and BI practices to enhance efficiency and effectiveness.
Training & Documentation: Provide training to end-users on BI tools and document processes, data definitions, and report/dashboards usage for self-service analytics.
Collaboration with IT & Data Teams: Work closely with IT, data engineering, and data science teams to enhance data infrastructure and integrate new data sources.
YOUR PROFILE: EDUCATION & EXPERIENCE
Educational Background: bachelor’s degree in computer science, Data Science, Information Technology,
Certifications: BI-related certifications (e.g., Microsoft Certified: Data Analyst Associate, Tableau Desktop Specialist, etc.) are a plus.
Experience: 3+ years of experience in IT field, BI and data analysis, or a related field.
WHAT WE OFFER
Rewarding work in a humanitarian and multicultural environment.
Competitive employment package with medical insurance and ICRC pension plan.
In-house training opportunities for personal development.
A full-time, open-ended contract.
The opportunity to join an ICRC talent pool, be considered for future assignments elsewhere and experience different contexts, fields, and challenges.
go to method of application »
Use the link(s) below to apply on company website. And
Apply via :
ABJ_Recruitment_Services@icrc.org
