Job Responsibilities
Install and configure computer hardware operating systems and applications.
Monitor and maintain computer systems and networks.
Talk staff or clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues.
Troubleshoot system and network problems, diagnosing and solving hardware or software faults replace parts as required.
Provide support, including procedural documentation and relevant reports.
Follow diagrams and written instructions to repair a fault or set up a system.
Support the roll-out of new applications.
Set up new users’ accounts and profiles and deal with password issues.
Respond within agreed time limits to call-outs.
Work continuously on a task until completion (or referral to third parties, if appropriate).
Prioritise and manage many open cases at one time.
Rapidly establish a good working relationship with customers and other professionals, such as software developers.
Test and evaluate new technology.
Conduct electrical safety checks on computer equipment.
Requirements
HND, B.Sc, B. Eng in Computer Science
Fresh graduate with discharged Certificate
25 – 28 years of age.
Applicants should send their CV’s to: johnson.akinkuowo@lantern-books.com using the job position as subject of the mail e.g Application for the post of ICT Graduate Trainee.
Apply via :
johnson.akinkuowo@lantern-books.com