Human Resources Services Specialist

Ref No: 004AQ3 Job Description HR Service Delivery:

Drive the HR transformation program to deliver a global productivity on the function (HR Offer, Lean the processes, define R & R, Size the organizations, Change Management, Performance KPI’s, payroll policy).
Deploy the Shared Services Center by centralizing activities such as Admin/Payroll, HRIS, Talent acquisition (hiring/mobility), learning & development delivery, employee direct and helpdesk, Rewards delivery and change management.
Main Run Missions include:

Realize high level of Sourcing, animate the Mobility process and the Employee branding
Deliver service in Payroll and Administration (inc. Learning & Development delivery) to all employees
Optimize efficiency and costs (processes, standardization, digitation, lean…)
Deploy HRIS strategy, employee direct call centres, HR Metrics & Data quality
Reward Operations: Run data gathering, implement compensation changes

Define Service level agreements, communicate and negotiate with internal customers and set up efficient performance metrics.
To educate and assist other Shared Services team members of other streams ensuring the skills are adapted to the new business goals.

Management System:

To keep up to date with developments with respect to the management system, as well as apply the policies and procedures relevant to the position.
To communicate improvement possibilities with respect to the management system to the relevant process owner or directly to quality & customer satisfaction and participate in improvement initiatives.
In constant partnership with his/her business leader, proposes efficient HR solutions (costs / time) that are suited to the business challenges and guarantees the application of Group HR policies.

PeopleLink, Helpdesk, Support:

HR Helpdesk to HR, Managers and Employees providing through phone and self service

Other Human Resources Responsibilities & Projects:

To drive end-to-end recruitment and onboarding process.
To implement and maintain formal and informal communication mechanisms to encourage open channels of communication with staff and to handle staff queries.
To assist in ensuring that the performance management system is applied fairly and correctly; education of employees on the use and maintenance of the performance appraisal system.
To assist in ensuring that the organisation’s compensation and benefits policies, including short term incentive plans (STIP) are implemented.
To assist with the implementation and improvement of compensation, benefits and administration systems.
Contribute to employees’ professional development, focusing more specially on high potentials and talents. Ensure the right resources are at the right jobs within the entity. Facilitate internal mobility.
Identifies training needs; Plans, develops and conducts in-house training programs.
To assist with the development, implementation and maintenance of an Induction programme to ensure that all employees remain abreast of the organisation’s internal structures, management, objectives, policies and procedures.
Manage labour relations and legal aspects for the entity. Ensure compliance to Occupational Safety & Health.
To remain up to date on staff welfare issues and provide support as and when necessary.
Developing, writing and implementing company policies and procedures.
To assist with Human Resources projects as and when required e.g. driving the organisation’s principles of responsibility, One Voice Campaign, etc.
To ensure that all standard operating procedures are adhered to as well as all professional standards are maintained in all business situations.

Education & Experience Education:

Undergraduate business degree in Human Resources or Social Sciences OR Post Graduate Diploma in Human Resources Management

Experience:

Minimum of 5 years relevant Human Resources experience.

Knowledge:

Relevant Legislation
Human Resources processes and procedures
Payroll & Post payroll Management
Cost and time effective recruitment methods

Skills:

Planning and Organising
Verbal and Written Communication
Computer Literacy
Interpersonal Skills
Time Management
Analytical Thinking

Apply via :

schneiderele.taleo.net