We are looking for a dynamic and results-driven Human Resources/Operations Manager to oversee and enhance our HR practices and operational efficiency. The ideal candidate will manage recruitment, employee relations, and compliance while ensuring smooth day-to-day business operations. This role is pivotal in fostering a productive work environment and ensuring that the company operates efficiently and effectively.
Key Responsibilities
Human Resources (HR):
Recruitment & Onboarding:
Develop and manage recruitment strategies to attract top talent.
Conduct interviews, background checks, and onboarding for new hires.
Employee Relations:
Act as the main point of contact for employee concerns and conflict resolution.
Foster a positive and inclusive workplace culture.
HR Policies & Compliance:
Develop, implement, and enforce HR policies in compliance with labor laws and regulations.
Maintain employee records and ensure confidentiality.
Performance Management:
Oversee employee evaluations, promotions, and professional development programs.
Provide guidance on training needs and career progression.
Operations Management:
Operational Efficiency:
Optimize daily operations to meet company objectives and customer satisfaction.
Coordinate between departments to streamline processes and workflows.
Resource Allocation:
Oversee scheduling and ensure appropriate staffing levels for all shifts.
Manage equipment and supply inventories to meet operational demands.
Budgeting & Cost Control:
Assist in budgeting and monitor operational expenses to maintain cost-efficiency.
Identify areas for cost savings without compromising quality or service.
Compliance & Safety:
Ensure company adherence to workplace safety protocols and industry standards.
Organize safety training sessions and manage incident reporting.
Qualifications:
Bachelor’s degree in Human Resources, Business Administration, or a related field.
Proven experience in HR management and operational roles (3+ years preferred).
Strong knowledge of labor laws and HR best practices.
Excellent organizational and leadership skills.
Proficiency in HR software and operational tools (e.g., scheduling, inventory management).
Strong interpersonal and communication skills, both written and verbal.
Preferred Skills:
Experience in the service or cleaning industry is a plus.
Project management skills and experience in change management.
Analytical mindset with the ability to use data for decision-making.
Work Environment:
This position requires flexibility, multitasking, and attention to detail in a fast-paced environment. You will work closely with both management and staff to ensure smooth operations and foster a productive workplace.
Apply via :